Sabel / Privacy
Your details.
A clear purpose.
What you share
When you create an account we store your name, email address, a protected (hashed) form of your password, your plan and the time you signed up. We use these details to run your account and to contact you about it. Paid plans are paid through PayPal: we receive the status of your subscription and the email address of the PayPal account that pays, never your card or bank details. If you joined our earlier waiting list, we still hold the name, email address and market you gave.
Signing in
The login link takes you to the Sabel application at app.sabeldesk.com. Account sign-in is handled in the application. This landing page does not collect your password.
How the site operates
Your account details are held in Sabel’s backend database. The hosting provider and application backend process technical request information to operate and protect the service. This website does not use advertising trackers.
Visit statistics
When you open this website or the Sabel application, our own server records the visit: your IP address and the approximate place it points to (country, region, city), your network provider, your browser, device, screen size, language and time zone, the page that sent you here, the pages you open, how long you stay, how far you scroll and which links and buttons you press. On our forms we note which steps you reach, never what you type before you send it. We use this only to see how the site is used, to improve it and to protect it from abuse, which is our legitimate interest in running the service. No outside analytics or advertising service receives it, it is not sold, and nothing is stored on your device for it. Detailed records are kept for 12 months; after that only totals remain. To see or delete what we hold about your visits, email support@sabeldesk.com.
Support chat
The Support button on our pages sends your message straight to the Sabel team; no outside chat service is used. We keep your messages, the e-mail address you give us if you are not signed in, the time, and your IP address, to answer you and to protect the chat from abuse. A short notice of each new message reaches our team through Telegram. One functional cookie keeps your conversation available in this browser for up to 180 days. To see or delete your support messages, email support@sabeldesk.com.
Advertising on Instagram and Facebook
We advertise on Instagram and Facebook. To learn which ads bring visitors and customers, the pages of sabeldesk.com load the Meta Pixel: it sets the cookies _fbp (and _fbc when you arrive from an ad) and tells Meta which page you opened and when you press a sign-up button. When you create an account, start a trial or make your first payment, our server tells Meta that it happened, with your e-mail address and account name only as one-way hashes (never in plain text), your IP address, browser type, country and those two cookies, so Meta can match it to the ad you saw. Nothing else is shared: not your name, your messages or your trading. Visitors in Europe are not measured. Meta uses this data under its own privacy policy (facebook.com/privacy/policy). To stop it, block cookies for sabeldesk.com or change your ad preferences at Meta; to have it stopped for your account, email support@sabeldesk.com.
Your choice
You can ask to have your account, or an earlier waiting-list entry, corrected or deleted. Email support@sabeldesk.com from the address you registered with. We keep your details while your account is open, unless you ask us to remove them.